Enhanced Login Security

Notices & Disclaimers

Security

Internet Privacy Statement

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Your online security has always been a top priority. We have recently upgraded your online banking experience with another security service to further help protect you.

See a demonstration of Enhanced Login Security by clicking here.

Meet Enhanced Login Security
Enhanced Login Security, a free and easy way to help prevent fraud. Sign up once at your computer, set up your "challenge questions," and you're all set. It's that simple -- the next time you login it's business as usual. And the rest of your online banking experience will remain exactly the same.

This superior security technology further protects your accounts from unauthorized access. It identifies you as the true "owner" of your accounts by recognizing not only your password but your computer as well. If we don't recognize your computer - you've logged in from a public computer or one you haven't used before. For example - we'll ask you challenge questions as an additional line of defense to prevent unauthorized access. With Enhanced Login Security, you'll be further protected from whatever computer you're using, whether you're at home or on the go.

Enhanced Login Security will:

	Defend against identity theft and fraud.
	Provide security from any computer, wherever you are.
	Make it easy for you to bank online anytime, anywhere.

Do I have to enroll?
Initially, enrollment in Enhanced Login Security will be voluntary, although we STRONGLY RECOMMEND that you add the extra level of protection to your accounts. In the future, enrollment will become mandatory.

How Does it Work?

Enroll a Computer/Browser*
Step 1: Click on Continue on Enhanced Login Security screen (presented immediately after login), or go to User Options > Enhanced Login Security.
Step 2: On the Enhanced Login Security screen, leave the first (default) radio button selected, and click on Submit.
Step 3: On the popup window, click on OK. Enhanced Login Security puts a cookie* on your browser*.
Step 4: A success screen displays.

Access from a computer/browser you have not enrolled
Step 1: Log into Online Banking from an unenrolled computer or browser*.
Step 2: System displays a screen with your challenge questions.
Step 3: Enter the answers proceed into Online Banking.
Step 4 (OPTIONAL): To enroll secondary computers/browsers click on User Options > Enhanced Login Security. Select the option to enroll a computer.

Challenge questions will be the same questions that you have answered if you are enrolled in the Forgotten Password Retrieval feature. If you are not enrolled in this program, or do not remember the answers you entered, you may update your settings by clicking on User Options > Challenge Question Setup. Enhanced Login Security and Forgotten Password Retrieval use the same questions.

Unenroll a Computer/Browser
Step 1: Go to User Options > Enhanced Login Security
Step 2: On the Enhanced Login Security screen, select the second radio button, and click on Submit.
Step 3: On the popup window, click on OK. Enhanced Login Security removes the cookie* from the user’s browser*.
Step 4: A success screen displays.

Tips – Enroll a Computer

You can enroll as many computers* and browsers* as you wish.

Once you enroll your first computer, you are enrolled in Enhanced Login Security.

Once a computer/browser *is enrolled, you will see nothing different at future logins to Online Banking from that computer using that browser*.

*Cookie - is a small file that will be installed on your machine that will help identify your computer with Online Banking. It will be installed in the background and will not interfere with anything else on your computer.
*Browser - A program that you use to access the Internet such as Internet Explorer, Netscape or Mozilla Firefox

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